98pk Frequently Asked Questions

Everything you need to know about using 98pk — from creating an account and making your first JazzCash or Easypaisa deposit, to understanding betting rules, bonus wagering requirements, and responsible gaming tools. If you cannot find your answer below, our support team is available 24/7 via live chat on 98pk.vip.

Jump to a Category
Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming

Account & Registration

How do I create a 98pk account?

Registering on 98pk is straightforward. Click the Sign Up button on 98pk.vip, enter your Pakistani mobile number, choose a username and password, and confirm you are 18 or above. The process takes under two minutes on mobile. Once registered, you can log in immediately and make your first deposit via JazzCash or Easypaisa to start betting.

What is the minimum age to register on 98pk?

The minimum age to register and use the 98pk platform is 18 years. This is strictly enforced. During KYC verification — required before withdrawals are processed — your CNIC date of birth is checked to confirm you meet the 18+ requirement. Accounts found to belong to minors are closed immediately without exception.

What documents do I need for KYC verification on 98pk?

98pk requires a clear photo of the front and back of your CNIC (Computerised National Identity Card) along with a selfie holding the document. This verifies your identity, confirms you are 18+, and ensures your withdrawal payment method matches your registered name. KYC is typically reviewed within a few hours during business days.

Can I have more than one 98pk account?

No. Each person is permitted one 98pk account only. Duplicate accounts — whether created with different mobile numbers, email addresses, or payment methods — are prohibited and will result in the closure of all associated accounts. If you have accidentally created a second account, contact 98pk support immediately to resolve the situation before it affects your funds.

I forgot my 98pk password. How do I reset it?

On the 98pk login page, click "Forgot Password" and enter your registered mobile number. You will receive a one-time password (OTP) via SMS. Enter the OTP on the next screen and you will be prompted to set a new password. If you no longer have access to your registered mobile number, contact 98pk support with your CNIC details for identity-based recovery.

How do I close my 98pk account?

You can request account closure by contacting 98pk support through live chat. Before the account is closed, any verified, withdrawable balance will be returned to your registered payment method. If you are closing the account because gambling is becoming a problem, consider using the self-exclusion tool instead — it achieves the same result with added safeguards.

Deposits & Withdrawals

What is the minimum deposit amount on 98pk?

The standard minimum deposit on 98pk is PKR 500. This applies to JazzCash, Easypaisa, and bank transfers. Some promotional offers may have a different minimum deposit requirement — always check the specific promotion's terms. There is no maximum deposit limit for standard accounts, though very large deposits may trigger additional verification checks.

How do I deposit using JazzCash on 98pk?

Log in to your 98pk account, go to the Cashier section, select JazzCash as your deposit method, and enter the amount. You will be prompted to confirm the transaction in your JazzCash app or via USSD. The deposit typically reflects in your 98pk balance within 60 seconds. Make sure the JazzCash account is registered in your own name to avoid verification issues.

How fast are JazzCash withdrawals on 98pk?

For fully KYC-verified accounts, JazzCash withdrawals on 98pk are typically processed within 15 minutes to 2 hours. During peak periods — especially after major PSL match days — processing may take slightly longer. If your JazzCash withdrawal has not arrived within 4 hours, contact 98pk support with your transaction reference number for a status check.

Can I deposit via Easypaisa on 98pk?

Yes. Easypaisa is fully supported on 98pk for both deposits and withdrawals. The process mirrors JazzCash: log in, visit the Cashier, select Easypaisa, enter the amount, and confirm via your Easypaisa app or mobile account. As with all payment methods on 98pk, the Easypaisa account must be registered in your own name to be eligible for withdrawals.

Which Pakistani banks can I use for transfers on 98pk?

98pk accepts deposits and processes withdrawals via HBL, UBL, Meezan Bank, and Bank Alfalah. If your bank is not listed, JazzCash and Easypaisa are typically the fastest alternatives. Bank transfer withdrawals take up to 3 banking days, compared to the near-instant turnaround of JazzCash and Easypaisa. Always use the exact account details shown in the 98pk Cashier to avoid misdirected transfers.

Does 98pk charge any fees on deposits or withdrawals?

98pk does not charge platform-side fees on standard deposits or withdrawals. However, your payment provider — JazzCash, Easypaisa, or your bank — may apply their own transfer fees depending on your account type and transaction size. Check your payment provider's fee schedule separately. USDT withdrawals may also be subject to TRC-20 network fees, which are outside 98pk's control.

Games & Gameplay

What types of games are available on 98pk?

98pk offers a broad selection including cricket betting and live sports markets, JILI slots and other popular slot providers, live casino games (roulette, baccarat, blackjack, teen patti), crash games including Crash Goal, and horse and greyhound racing. New games and markets are added regularly. The full catalogue is accessible after logging in to your 98pk account.

Can I bet on PSL cricket matches on 98pk?

Yes. 98pk covers Pakistan Super League (PSL) matches with pre-match and in-play betting markets. Typical PSL markets include match winner, top batsman, total runs, over/under wickets, and more. Markets go live as soon as fixtures are confirmed. Head to the Cricket Betting section on 98pk to see all available PSL and international cricket markets.

Are the slot games on 98pk fair? What is RTP?

All slot games on 98pk use certified RNG (Random Number Generator) software audited by independent testing laboratories. RTP — Return to Player — is the percentage of wagered money a slot pays back over a large number of spins. Most JILI slots on 98pk have RTPs between 95% and 97%, displayed in the game's information panel. A high RTP does not guarantee short-term wins; it reflects long-term statistical payout rates.

What is the minimum bet for slots on 98pk?

The minimum bet for most slots on 98pk starts from PKR 10 per spin, making them accessible for casual players across Pakistan. Some premium or jackpot slots may have higher minimum bets. The minimum and maximum bet range is clearly displayed within each game before you start spinning. You can adjust your bet size at any time from the in-game controls.

Can I play 98pk games on my mobile phone?

Yes. The 98pk platform is fully optimised for mobile browsers on both Android and iOS. No app download is required — simply open 98pk.vip in your mobile browser and log in. All games, including live casino, slots, and sports betting, are available on mobile. The interface is designed with Pakistani mobile users in mind: fast-loading, touch-friendly, and data-efficient.

How does the Crash Goal game work on 98pk?

Crash Goal is a fast-paced multiplier game available on 98pk. A ball launches and a multiplier climbs — your job is to cash out before it crashes. The higher the multiplier when you cash out, the bigger your return on your PKR stake. The multiplier can crash at any point, which is what makes the game both exciting and high-risk. It suits players who prefer short, sharp rounds over extended slot sessions.

Bonuses & Promotions

Does 98pk offer a welcome bonus for new players?

Yes. 98pk offers a welcome bonus for newly registered players. The specific bonus amount, deposit match percentage, and any free spins are displayed on the 98pk promotions page at the time of your registration. Welcome bonuses are typically credited to your bonus balance after your first qualifying deposit. Always read the specific promotion terms before depositing to understand the wagering requirements.

What are wagering requirements and how do they work on 98pk?

A wagering requirement (also called a playthrough requirement) is the number of times you must bet through a bonus amount before any winnings from it can be withdrawn. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to place PKR 20,000 in total bets using bonus funds before withdrawal is unlocked. The wagering requirement for each 98pk promotion is stated clearly in its terms.

Do all games contribute equally to wagering requirements on 98pk?

Not always. On 98pk, slots typically contribute 100% toward wagering requirements, meaning every PKR you stake on slots counts in full. Live casino games and sports bets may contribute a lower percentage — for instance 10% or 50% — depending on the specific promotion's terms. Always check the game contribution rates in the promotion details before choosing which games to use your bonus funds on.

Can I withdraw my bonus funds directly on 98pk?

No. Bonus funds cannot be withdrawn directly — only the winnings generated from bonus play become withdrawable once the wagering requirement is met. Your 98pk account balance is shown in two parts: real money balance (withdrawable) and bonus balance (subject to wagering). Once wagering requirements are fully met, the resulting withdrawable amount moves to your real money balance automatically.

Does 98pk have a loyalty or VIP programme?

98pk rewards regular players through a loyalty programme that recognises consistent play across cricket betting, slots, live casino, and other games. Higher activity levels unlock improved reload bonuses, faster withdrawal processing, dedicated support access, and periodic cashback offers. Details of the current 98pk loyalty programme tiers and benefits are displayed in your account dashboard after login.

Safety & Responsible Gaming

Is 98pk safe to use for Pakistani players?

98pk uses SSL/TLS encryption on all connections to protect your personal and financial data. Payment information — including JazzCash numbers and bank account details — is stored encrypted and never shared with third parties for marketing. KYC verification ensures every account belongs to a real, adult individual. 98pk's platform is designed and operated with the security of Pakistani users as a core priority.

How do I set a deposit limit on my 98pk account?

Log in to your 98pk account, go to Account Settings, and select the Responsible Gaming section. From there you can set daily, weekly, or monthly PKR deposit limits. The limit takes effect immediately. Lowering a limit is instant; increasing a limit requires a 24-hour cooling-off period before the new higher limit applies — this is by design to protect players from impulsive decisions.

What is self-exclusion and how do I activate it on 98pk?

Self-exclusion allows you to voluntarily block yourself from accessing the 98pk platform for a set period — 1 month, 3 months, 6 months, 1 year, or permanently. To activate it, go to Account Settings → Responsible Gaming → Self-Exclusion and select your duration. Exclusion is immediate and cannot be reversed early. For permanent self-exclusion, contact 98pk support directly via live chat.

What happens to my PKR balance if I self-exclude from 98pk?

When you activate self-exclusion on 98pk, your account is suspended. Any verified, withdrawable real-money balance in your account remains safe and can be withdrawn after the self-exclusion period ends. Bonus funds that have not yet met wagering requirements are forfeited at the time of exclusion. 98pk support can provide guidance on the process if you have concerns about your balance before excluding.

Does 98pk send promotional messages to players on a self-exclusion?

No. 98pk's policy is to immediately suppress all promotional communications — including SMS, email, and push notifications — to any account under a cooling-off period or self-exclusion. If you continue to receive promotional messages from 98pk after activating self-exclusion, contact support immediately so the issue can be investigated and resolved without delay.

Where can I get help if gambling is becoming a problem?

Start by using 98pk's built-in tools: set deposit limits, activate a cooling-off period, or self-exclude from your account settings. Talk to someone you trust — a family member or close friend. If you need structured support, seek out a local counsellor or mental health professional who can assist with behavioural issues. 98pk support is available 24/7 via live chat and can help you activate any responsible gaming tool immediately.

Why Players Trust 98pk

Fast PKR Payments

JazzCash and Easypaisa deposits reflect within 60 seconds. Withdrawals for verified accounts process within 15 minutes to 2 hours — some of the fastest PKR turnaround times available to Pakistani players.

Mobile-First Platform

98pk is built for mobile. Every feature — betting, slots, live casino, deposits, withdrawals — works smoothly in your phone's browser. No app download needed. Works on any Android or iOS device in Pakistan.

24/7 Support

98pk support is available around the clock via live chat on 98pk.vip. Whether it is a deposit query, a betting question, or a responsible gaming request, our team responds quickly in English and is familiar with the needs of Pakistani players.

Secure & Encrypted

All connections to 98pk use SSL/TLS encryption. Your JazzCash details, CNIC data, and transaction history are encrypted at rest. 98pk never sells personal data to third parties.

Cricket & PSL Betting

98pk covers PSL, international Test matches, T20Is, and ODIs with deep pre-match and in-play markets. Bet in PKR on match winners, top scorers, total runs, wickets, and more — all within the 98pk cricket betting section.

Responsible Gaming Built In

Deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion are all free and available in your account settings. 98pk is committed to keeping gambling entertainment — not a problem. 18+ only.

Still Have Questions? We're Here 24/7

Reach 98pk support via live chat on 98pk.vip — or sign in to access your account settings, responsible gaming tools, and the full game library. 18+ only.

Sign In to 98pk