Gambling is meant to be enjoyable — a bit of added excitement when Pakistan plays Australia, or a quick spin session during a break. At 98pk, we want it to stay that way. This page explains how we keep things safe, what tools are available to you, and where to get help if things ever stop feeling fun.
If gambling is affecting your finances, relationships, or mental health, please contact 98pk support immediately to activate self-exclusion. Help is available — and it starts with a single message.
The 98pk Platform is strictly for adults aged 18 and above. No exceptions.
98pk takes responsible gaming seriously — not as a line in a policy document, but as a genuine operational commitment that shapes how we build and run the platform. We are a Pakistani-focused betting and casino site and we understand the context our players are in. Most of our users in Lahore, Karachi, Rawalpindi, Faisalabad, and Islamabad are using 98pk for entertainment — the same way someone might watch a PSL match or play a mobile game in the evening. That is exactly how it should stay.
Problem gambling is real, and 98pk does not look away from that. We know that for a small number of players, what begins as casual cricket betting or a few rounds on a slot can gradually consume more time, more money, and more mental energy than a person intends. When that happens, the platform has a responsibility to help — not to make it harder to stop.
That is why 98pk provides every account holder with a full set of free responsible gaming tools, enforces strict 18+ age verification, and makes it straightforward to limit or pause your 98pk activity at any time. These tools are built into the platform — no hoops to jump through, no waiting periods before your limits take effect.
We also want to be clear: 98pk's business model does not depend on problem gamblers. We are profitable when casual recreational players enjoy the platform consistently over time — not when someone loses money they cannot afford to lose. Those two things are aligned. Protecting players from problem gambling is not charity; it is how a sustainable, reputable platform operates.
The 98pk Platform is strictly restricted to users who are 18 years of age or older. This is not a formality — it is enforced at every stage of the account lifecycle.
During registration, every new user must confirm they are 18 or above. Before any withdrawal is processed, 98pk conducts full KYC (Know Your Customer) verification, which requires a valid CNIC (Computerised National Identity Card). The CNIC date of birth is used to confirm the user's age beyond any doubt. An account found to belong to a minor — at any stage — is closed immediately, the minor's personal data is deleted in accordance with privacy law, and any funds are returned appropriately.
If you are a parent or guardian in Pakistan and you believe your child has accessed the 98pk Platform, please contact our support team immediately. We take these reports seriously and act on them without delay.
If you share a device with younger family members, we strongly recommend using 98pk's session password feature and ensuring your device is password-protected to prevent unauthorised access by minors.
Every 98pk account comes with the following responsible gaming tools built in, available at no charge, directly from your account settings after login. No need to contact support to activate limits — you can set them yourself, immediately.
Set a maximum PKR amount you can deposit into your 98pk account per day, per week, or per month. Once the limit is reached, no further deposits are accepted until the period resets. Increasing a deposit limit requires a 24-hour cooling-off period before it takes effect.
Set the maximum amount in PKR you are willing to lose in a given time period on 98pk. When your losses reach the limit, betting and casino play is paused until the period resets. Loss limits are an effective tool for players who find it hard to walk away after a losing streak.
Set a session duration after which 98pk will display a reminder that you have been playing for that length of time. You can choose to continue or log out. This feature is particularly useful for late-night casino sessions where time can pass quickly without notice.
At intervals you choose, 98pk will display a summary of your session: how long you have been playing, your net win/loss position for the session, and the option to continue or stop. Reality checks are designed to interrupt autopilot-style playing and restore conscious decision-making.
Request a temporary cooling-off break from 98pk — 24 hours, 48 hours, 7 days, or 30 days. During this period your account is suspended and you cannot log in, place bets, or make deposits. The break takes effect immediately when you request it.
Self-exclude from 98pk for a defined period (1 month, 3 months, 6 months, 1 year) or permanently. Self-exclusion is irreversible for the chosen period — 98pk will not lift a self-exclusion early regardless of the reason. For permanent self-exclusion, contact 98pk support directly.
Problem gambling does not always look dramatic. It often starts quietly — spending a bit more than you planned, thinking about the next session during work, or feeling irritable when you cannot play. Here are some warning signs that gambling may be moving beyond recreation:
You are spending more on 98pk than you originally budgeted and finding it hard to stick to a limit.
You are chasing losses — placing bigger bets to try to recover money you have already lost.
Gambling is taking time away from family, work, or other commitments that matter to you.
You feel anxious, irritable, or low when you cannot gamble.
You are borrowing money, selling belongings, or using money meant for bills to fund gambling.
You are hiding your gambling activity from family members in Karachi, Lahore, or elsewhere.
Winning feels like relief rather than enjoyment — and losing feels catastrophic.
If two or more of these apply to you, we strongly recommend activating a cooling-off period or self-exclusion on 98pk and speaking to someone you trust. These feelings are more common than people admit — and they are manageable with the right support.
During self-exclusion, your 98pk account is fully suspended. You cannot log in, deposit, or place bets. Any active promotional communications are also paused.
Beyond the tools available to individual players, 98pk maintains the following platform-wide responsible gaming commitments:
No gambling with borrowed money. 98pk does not offer credit facilities or payment instalment plans to fund gambling activity. Deposits must come from payment methods registered to the account holder — not from loans, credit cards in a third party's name, or borrowed funds.
No targeting of vulnerable players. 98pk does not send promotional communications to players who have activated a self-exclusion or cooling-off period. Players who have set deposit or loss limits will not receive communications encouraging them to increase those limits.
Transparent RTP and odds information. All slot games on 98pk display their certified RTP (Return to Player) percentages. Sports betting odds are clearly displayed in decimal format, and the implied probabilities are straightforward to calculate. We do not hide the house edge.
Staff training. 98pk support staff are trained to identify signs of problem gambling in player communications and to respond appropriately — including proactively suggesting responsible gaming tools when the situation warrants it.
Gambling should never be used as a financial strategy, a way to escape stress, or a substitute for social connection. If you are using 98pk for those reasons rather than for entertainment, please use our self-exclusion tools and speak to someone you trust. 18+ only. Please gamble responsibly and within your means.
Entertainment only. 18+ strictly enforced. Self-exclusion tools available 24/7. If you need a break, take one — your account will be here when you are ready.
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